Base Wraps is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, store, and protect your personal data.

Who are we?

Base Wraps Ltd (“we”, “our”, “us”) provides vinyl wrapping services in the UK. We are the data controller for the purposes of UK GDPR.

What information we collect?

We may collect and process the following personal data:

• Your name, email address, telephone number, and postal address when you contact us.

• Details relating to enquiries, quotes, and services we provide.

• Any correspondence you send to us.

We do not collect sensitive personal data unless necessary for our services and with your explicit consent.

Lawful basis for processing

We process your personal data under the following lawful bases:

• Contract – to provide you with quotes, fulfil orders, and deliver our services.

• Legitimate Interests – to respond to enquiries and improve our services.

• Legal Obligation – to maintain records as required by law.

• Consent – where you choose to receive marketing communications.

How do we use your information?

We use your data to:

• Respond to your enquiries and provide quotes.

• Deliver and manage joinery projects.

• Maintain our business records and comply with legal obligations.

• Communicate with you about services you have requested.

We do not sell, rent, or share your information with third parties for marketing purposes.

Sharing Your Data

We may share your personal data with trusted third parties only where necessary, for example:

• Suppliers or subcontractors involved in fulfilling your order.

• Professional service providers (e.g. accountants, IT support).

• Regulatory or legal authorities, if required by law.

All third parties are required to keep your data secure and process it in line with UK GDPR.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. Typically, we will retain records for 6 years in line with HMRC guidance.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request deletion of your personal data (where legally possible).

• Object to processing or request restriction of processing.

• Request data portability (a copy of your data in a usable format).

• Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details below.

Security

We take appropriate technical and organisational measures to keep your data secure and prevent loss, misuse, or unauthorised access.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Base Wraps Ltd.
64 Queens Road, Consett, England, DH8 0BW 

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.